Privacy Policy

Welcome to Energihjulet! Energihjulet is run by Sara Ekström, and we are committed to respecting and protecting your personal privacy. This privacy policy explains how we collect, use and protect your personal information when you interact with our services via our website www.energihjulet.com .

We offer remote healing and psychic guidance to support your personal development and well-being. We handle your data with the utmost care and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

This policy applies to information we collect through our website, booking system and other services. We recommend that you read the policy carefully to understand how we handle your information and what rights you have.

By using our services, you consent to the collection and processing of your personal data in accordance with this privacy policy and our general terms and conditions.

Data Controller

Sara Ekström, owner and founder of Energihjulet.
Contact: sara@energihjulet.com

Personal Data & Privacy

At Energihjulet, we respect your privacy and handle your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR). We never sell, rent out, or share your personal data with third parties for marketing purposes.

This privacy policy explains how we collect, use, and protect your personal data in connection with our services, including healing and spiritual guidance.

By booking a service or interacting with our website, you consent to the collection and use of your data according to this policy.

Personal Data We Collect

In order to provide and manage our services, we collect the following information:

Name and contact details (e.g., email, phone number)
Payment information (handled via Stripe, Swish, or Klarna). For international transactions, payment by card through Stripe is the only available option.
Information about the services you book and use
Messages and communications via email and the booking system

This data is collected when you book services, contact us, or engage with our website in other ways.

Purpose of Processing Your Personal Data

We use your personal data to:

Administer your bookings and provide services
Communicate with you (e.g., booking confirmations, reminders)
Process payments and billing
Improve and develop our services
Send relevant information and offers (if you have consented to this)

Storage of Personal Data

We only store your personal data as long as it is necessary to fulfill our services and legal obligations:

Booking data: Stored for up to 24 months after the most recent booking to manage follow-ups and support.
Payment data: Stored for at least 7 years in accordance with accounting laws.
Emails and communications: Stored until further notice or until you request deletion, unless required for legal or administrative purposes.
Marketing: If you have subscribed to our newsletter, your data is stored until you unsubscribe.

You can request at any time that we delete your data, unless we are required to retain it by law.

Sharing of Personal Data

We only share personal data with trusted parties when it is necessary in order to provide our services. This includes:

Payment providers (Stripe, Swish, Klarna) to process payments.
The booking system (Wix Bookings) to manage bookings and customer accounts.
Email platforms to handle newsletters and customer communication.

All third parties we work with comply with GDPR and handle personal data in accordance with security requirements and agreements.

Your Rights Under GDPR

As a user, you have the right to:

Request access to your personal data.
Request correction of inaccurate data.
Request deletion of your personal data (under certain conditions).
Restrict or object to certain processing of your data.
Request data portability (transfer of data to another service).
Withdraw your consent for marketing at any time.

If you wish to exercise any of these rights, contact us at sara@energihjulet.com

If you believe that we are handling your data in violation of GDPR, you may file a complaint with the Swedish Data Protection Authority (IMY)

Cookies and Tracking Technologies

We use cookies on our website to improve the user experience. Cookies are used to:

Save settings and preferences.
Analyze how the website is used.
Customize content and ads.

For more information about cookies and how you can manage them, please see our cookie policy.

Security Measures

We have taken technical and organizational measures to protect your personal data from unauthorized access, loss, and misuse. Only authorized personnel have access to your data.

Changes to the Privacy Policy

We reserve the right to update this policy as needed. The latest version will always be available on our website. We recommend that you regularly review the policy to stay informed about any changes.

Contact Information

If you have questions about our privacy policy or how we handle your personal data, please contact us:

📧 sara@energihjulet.com